Advisors praise their compliance departments

Investment Executive’s 2023 Advisors’ Report Card found that advisors across the brokerage, dealer and retail bank channels appreciate the value their compliance departments bring. Significant changes to industry regulation, has meant increasing pressure for...

New Email Addresses for CIRO Employees

On October 23, 2023, the CIRO employee email domain name will change to @ciro.ca. Emails sent to @iiroc.ca, or @mfda.ca addresses, will be automatically forwarded to the appropriate @ciro.ca email address. The automatic forwarding feature will be recognized for one...

OBSI fees set to climb as a result of soaring complaint volumes

The Ombudsman for Banking Services and Investments (OBSI) reported that investment-related complaints are up by more than 60% from last year’s numbers, which were already at a record high. As a result, the fees that firms pay to fund OBSI’s activities are also heading...

Regulators report rise in crypto complaints

The Canadian Securities Administrators (CSA) and the Canadian Investment Regulatory Organization (CIRO), which comprise the Joint Regulators Committee (JRC) that oversees OBSI, published their latest Annual Report, detailing ongoing complaint trends and other...
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