CCIR plan to overhaul of complaints system oversight

The Canadian Council of Insurance Regulators (CCIR) issued a report, detailing a review of its oversight of the dispute-resolution providers in the insurance industry, after launching an external review of the oversight framework last year. The CCIR has committed to...

CAPSA unveils new guidelines

The Canadian Association of Pension Supervisory Authorities (CAPSA) issued two sets of guidance: A comprehensive new guidance on the design, operation and administration of capital accumulation plans, such as defined-contribution pensions, RRSPs, TFSAs, RESPs and...

Statistics Canada says Financial services among most impacted by AI

Statistics Canada has published a report looking at the rise of artificial intelligence and how it will affect multiple industries. The report highlights financial services occupations in business, finance and insurance, are among industries most at risk, compared to...

CIRO’s TR&A role in Market Conduct Complaints

The Canadian Investment Regulatory Organization’s (CIRO) Trading Review and Analysis team’s (TR&A) role is to conduct preliminary reviews of complaints, to determine a breach of the trading rules has occurred. If the TR&A team concludes that there is...

Using principles-based regulation to meet compliance requirements

The regulators have shifted to principles-based regulation, providing an opportunity to support more meaningful interactions with clients in a less complicated way, whilst remaining informative. Regulators are increasingly leaving it to each firm to determine “how” to...
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