The Ombudsman for Banking Services and Investments (OBSI) made an important announcement regarding structural and organizational changes following its public consultation on governance. In part, two consumer interest directors are to be added to the board in the hopes of achieving greater consumer representation. You can read the full release describing this and other changes here. Maureen Jensen, OBSI Board Chair has said: “Based on the input received from stakeholders, we are making important changes to further enhance the consumer and investor voice on our board, to create a broader and more flexible approach for industry director selection, and to increase our stakeholder outreach programs.”


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